Download the United Utilities Integrated Annual Report 2025

In January 2025 we accepted the final determination set out by the economic regulator, Ofwat, concluding the price review process for the 2025–30 period (AMP8).

This gives us certainty over our investment levels and performance targets for the next five years, allowing us to focus on progressing what will be the largest investment in water and wastewater infrastructure in more than 100 years, helping us to build a stronger, greener and healthier North West. Our £13 billion investment will help us to deliver a step change on the things that matter most to customers, communities and the environment – improving water quality, delivering significant environmental improvements, supporting jobs and the local economy, whilst doubling affordability support for those struggling to pay.

Capital expenditure

>doubled

compared with AMP7, as we embark on the largest investment in water and wastewater infrastructure in more than 100 years

Compound annual growth rate (CAGR) in our asset base

c.7%

increased from 5.2 per cent in AMP7, with long-term investment drivers that will extend beyond AMP8

Weighted average cost of capital (WACC)

4.03%

increased from 2.96 per cent for AMP7

Gearing target retained

55–65%

without the need for recourse to equity

Dividend policy unchanged

+CPIH

continuing to grow each year in line with CPIH inflation, having risen at least in line with inflation since the start of AMP5

Credit rating targets

Moody's Baa1 Fitch A-
S&P BBB+

for UUW senior unsecured debt

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Greener

Environmental improvement is one of the biggest drivers of the larger investment programme for AMP8, and we will be delivering significant enhancements. We are also finalising a number of nature pledges in addition to our climate change ambitions, and using more nature-based solutions in AMP8 than ever before. Our industry-leading investment in storm overflows will help us deliver the sector-highest targeted reduction in spills in the decade to 2030, and we are going further to protect and improve bathing waters and river water quality, including enhancing our wastewater treatment and working with others to reduce phosphorus levels. We are also targeting significant reductions in leakage, sewer flooding, and pollution incidents, as well as targeting zero serious pollution incidents.

>60%

targeted reduction in spills per storm overflow in the decade to 2030

1,500 ha

further peatland restoration activity delivering carbon capture, biodiversity and water quality benefits

30%

targeted reduction in pollution incidents, and zero serious pollutions

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Healthier

We will deliver significant improvements for customers, including improving drinking water quality for 2 million customers. We are targeting significant reductions in customer contacts about water quality, water supply interruptions, and unplanned outages, helping to deliver a better and more resilient service every day. With bill increases necessary to deliver the step change that everyone wants to see, affordability is more important than ever, particularly in the North West. As well as delivering efficiently with the third-lowest projected bill in England by 2030, we are doubling our industry-leading affordability support, and will be helping one in six households across the North West by 2030.

£525m

affordability support, helping one in six customers in the North West

30,000

homes with lead pipes replaced

40%

targeted reduction in internal sewer flooding, and 13 per cent reduction in external sewer flooding

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Stronger

Our investment plans will support 30,000 jobs, both directly and indirectly through our supply chain, enabling strong economic growth across the region and creating an estimated £35 billion of economic value for the North West. Our county-based approach is enabling increased transparency and helping us to address the specific needs, priorities and opportunities in each of these unique communities. Our plans include significant improvements to resilience, such as increasing power resilience with backup batteries installed at key sites to avoid loss of service during power cuts on the grid, and protecting sites at risk from coastal and river erosion.

30,000

jobs supported, directly and in our supply chain, including 7,000 new jobs created

£35bn

economic value created for the North West

Five-county

approach helping communities to understand what we are delivering in their area

Downloads

Our plans for the
2025–30 period (AMP8)

Download our Integrated Annual Report 2025

Download our Integrated Annual Report 2025

Download our Sustainability Report 2025

Download our Sustainability Report 2025

water tap icon computer screen icon

Case study:

Stronger

Compliance committee ensures robust scrutiny of regulatory submissions

water tap icon computer screen icon

Case study:

Stronger

Compliance committee ensures robust scrutiny of regulatory submissions

water tap icon computer screen icon

Case study:

Stronger

Compliance committee ensures robust scrutiny of regulatory submissions